The customer portal

The portal is the place a customer goes when they want everything, rather than the one report they were last sent.

Step by step

1. Your business has its own portal address, one per company.
2. The customer opens it and identifies themselves. No password.
3. They see their sites, their pools and every report.
4. They can switch language themselves, in the header, on any screen.

Good to know

One entrance per business, not one for all of GardyProp. The customer arrives somewhere that belongs to the company they hired, not to a software product they never chose.

Languages are offered in their own language — Ελληνικά, not Greek. Somebody who does not read your language cannot find their own in your list.

Switching language does not sign them out. The portal remembers the sign-in in the page rather than in a cookie, so a language switch that reloaded the page would throw the customer back to the start — and a language switch that logs you out is not one.

A customer who never opens the portal is fine. Reports reach them by WhatsApp or email regardless.

What it does not do

There is no invoice, no payment and no booking. The portal shows what happened at their pools and lets them write to you.

Customers cannot change their own address or contact details there.