ENDEGRESFRPTITTRAR

Terms of Service

Last updated: August 25, 2026

These Terms of Service ("Terms") govern your use of the GardyProp platform operated by DIGITALPRODUCT&SERVICE LLC ("we", "us", "GardyProp"). By creating an account or using our service, you agree to these Terms.

1. Service Description

GardyProp is a cloud-based pool service management platform that provides tour planning, visit documentation, customer management, service reporting, and billing tools for pool service companies.

2. Account Registration

  • You must provide accurate and complete registration information.
  • You are responsible for maintaining the security of your account credentials.
  • One account per company. Each company must have its own GardyProp account.
  • You must verify your email address before accessing the platform.
  • You must be at least 18 years old and authorized to represent your company.

3. Free Trial

  • New accounts receive a 14-day free trial with full access to all features.
  • No credit card is required during the trial period.
  • At the end of the trial, you must subscribe to a paid plan to continue using GardyProp.
  • Without a subscription your account is locked. The Billing page stays open so you can subscribe at any time; the rest of the app does not. Your data is kept (see 4.5).

4. Subscription and Billing

4.1 Plans

GardyProp comes in three plans. Each plan includes everything in the one below:

  • Starter — customers and sites, initial survey, routes, technician app, reports, customer portal and pool calculator.
  • Advanced — adds Team & Staff: teams, routes assigned to a team instead of a person, labour cost per employee and working time per visit.
  • Pro — adds CRM and work orders, stock and inventory, vehicles, profitability, your own sending domain and the second trade.

Individual modules can be added to Starter and Advanced; Pro includes them. On top of the plan price comes the price for your pools — either per pool or as a pool package (4.2). The current modules and prices are listed on the pricing page.

4.2 Pool Packages

A pool package is a fixed number of pools at a reduced price. The booked quota is an upper limit: once it is used up, no further pool can be created until you book more. There is no billing beyond the quota. Unused slots in a package are neither refunded nor carried over.

4.3 Billing Cycle

  • You choose the billing period: monthly, quarterly or annual. The period runs from the date of purchase, and the discount that currently applies to quarterly and annual terms is stated on the pricing page.
  • What is billed is the plan you booked including its modules and the pool quota you booked — not the number of pools present in your account on a given date.
  • All prices are in the currency selected at checkout and exclude applicable taxes.

4.4 Payment

Payments are processed by Stripe; which payment methods are available depends on your country. If a payment fails, you receive a reminder after three business days. If the payment is still outstanding after five business days, the account is locked — the Billing page stays open. As soon as a payment succeeds, the lock is lifted immediately.

4.5 Cancellation

  • You may cancel your subscription at any time from the Billing page.
  • Cancellation takes effect at the end of the current billing period. If you booked annually, you cancel to the end of the annual period, not to the end of the month. The same applies when you drop a module or move to a smaller plan: the change takes effect at the end of the period.
  • There is no refund for periods already paid for and not used.
  • After cancellation your data is kept for ninety days — reopen the account within that time and nothing is lost. Fourteen days before deletion we write to you. After that we delete it permanently; if you need it in another form before then, reply to that email or write to us.

5. Your Data

  • You retain ownership of all data you enter into GardyProp.
  • We do not access, use, or share your data except as necessary to provide the service.
  • You are responsible for ensuring you have the right to store customer data (including GDPR compliance for EU customers).
  • You may export or request deletion of your data at any time.

6. Acceptable Use

You agree not to:

  • Use GardyProp for any illegal purpose
  • Attempt to access other companies' data
  • Reverse-engineer, decompile, or disassemble the software
  • Use automated tools to scrape or extract data from the platform
  • Upload malicious files or content
  • Share account credentials with unauthorized parties

7. Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. Planned maintenance will be communicated in advance when possible. We are not liable for downtime caused by third-party services (hosting, payment processing, etc.).

8. Limitation of Liability

To the maximum extent permitted by law, GardyProp and DIGITALPRODUCT&SERVICE LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the service.

Our total liability shall not exceed the amount you paid to us in the 12 months preceding the claim.

9. Intellectual Property

GardyProp, its logo, design, and software are the intellectual property of DIGITALPRODUCT&SERVICE LLC You may not copy, modify, or distribute any part of the platform without written permission.

10. Changes to Terms

We may update these Terms from time to time. Registered users will be notified of material changes via email at least 30 days before they take effect. Continued use after changes constitutes acceptance.

11. Governing Law

These Terms are governed by the laws of the State of California, United States. Any disputes shall be resolved in the courts of Los Angeles County, California.

12. Contact

GardyProp DIGITALPRODUCT&SERVICE LLC 15442 Ventura Blvd., Ste 201-2863 Sherman Oaks, California 91403 USA Email: legal@gardyprop.com